What’s the Best Software Billing Hotspot in Kenya for You?

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Software Billing Hotspot in Kenya:Simplify Your Hotspot Operations with Smart Billing Software

Managing public and private WiFi hotspots across Kenya—from cyber cafés and learning institutions to estates and shopping malls—can be overwhelming without the right tools. The need for secure, efficient, and automated billing systems has never been greater, especially as internet usage continues to expand rapidly in both urban and rural areas.

Hotspot billing software helps Internet Service Providers (ISPs) simplify operations by offering reliable user authentication, real-time usage tracking, bandwidth control, and secure payment integrations. These features not only streamline network management but also help monetize and regulate WiFi access with ease.

That’s where ISP Billing System Kenya comes in. Our Hotspot Billing Software is designed specifically for the Kenyan market—fully localized, easy to scale, and built to meet both technical and regulatory demands. Whether you’re running a small hotspot or managing a large network, this solution is built to grow with your business.

1. Why Choose Our Hotspot Billing Software?

Choosing the right billing software is crucial for operators aiming to optimize service delivery and maximize revenue. Our Hotspot Billing Software is designed specifically to meet the needs of the Kenyan market, offering flexibility, ease of use, and robust features. Whether you are managing a small café Wi-Fi or a large-scale hotspot network, our software provides the tools you need to run your operations smoothly.

1.1 Tailored for the Kenyan Market

Our software is built with local preferences and requirements in mind, ensuring a seamless experience for both operators and users in Kenya.

Supports MPesa, Airtel Money, and Card Payments:
Offering a range of local and international payment options, including MPesa, Airtel Money, and credit/debit card payments, ensures that users have a variety of convenient and secure ways to pay for their services, increasing payment adoption.
Mobile-Friendly Design for Android and Desktop Devices:
The software is optimized for both mobile and desktop devices, providing flexibility for users who want to access the service from smartphones, tablets, or computers. This ensures that users can easily manage their accounts, track usage, and make payments on-the-go.
Designed to Meet the Needs of Kenyan Businesses:
Our software is crafted specifically for Kenyan internet service providers (ISPs) and hotspot operators, understanding the local infrastructure and challenges. This makes it easier for businesses to implement and scale their services.

1.2 Simple Setup & Use

Ease of use is essential for both operators and customers. Our Hotspot Billing Software is user-friendly and designed to integrate smoothly with existing networks.

Works Seamlessly with Mikrotik, OpenWRT, and Ubiquiti Routers:
The software integrates with popular router brands like Mikrotik, OpenWRT, and Ubiquiti, allowing operators to implement and manage hotspot billing without the need for additional hardware or complex setups.
Create Vouchers, Daily Plans, Time-Limited Sessions, and Volume-Based Plans Easily:
Operators can easily create and manage different plans based on time or data usage, offering users a variety of options. Whether you need daily, time-limited, or volume-based plans, the software allows for quick setup and customization.
User-Friendly Interface for Quick Setup and Management:
The interface is intuitive, requiring minimal technical expertise for setup. Whether you’re configuring plans or managing user sessions, the software’s easy-to-use dashboard makes it simple to get started and maintain your hotspot network.

1.3 Centralized Management Dashboard

Managing a hotspot network can be complex, but our software provides a centralized dashboard that streamlines operations and makes it easier for operators to manage all aspects of their service.

Manage All Users, Sessions, Payments, and Tickets from One Place:
The software consolidates all management tasks in one central location, allowing operators to easily track user activities, manage payments, and resolve issues from a single interface. This reduces the need to toggle between multiple systems and enhances operational efficiency.
Assign Roles to Staff, Agents, or Resellers:
The software allows operators to assign specific roles and permissions to staff, agents, or resellers. This ensures better team management and operational efficiency, as each user can have customized access to certain features based on their responsibilities.
Monitor and Control Operations in Real-Time:
The dashboard provides real-time updates on network performance, user activity, and billing status. Operators can quickly respond to issues, monitor network health, and ensure a seamless service experience for all users.

1.4 Flexible Monetization Models

Our software offers multiple monetization options, allowing operators to tailor their service to maximize revenue and meet user demands.

Sell Time-Based, Volume-Based, or Unlimited Access Passes:
Operators can create various monetization models to cater to different user needs. Whether you want to sell access based on time (e.g., hourly or daily), data usage (e.g., volume-based), or offer unlimited access, the software offers flexible pricing options.
Enable Ads for Login Monetization in Free Networks:
For free networks, the software allows you to monetize through ads that users see when they log in. This provides an additional revenue stream while maintaining free access for users, making it an ideal solution for public Wi-Fi hotspots like those in cafes or malls.
Customized Packages for Diverse User Needs:
Operators can design custom packages to cater to both high-demand and low-demand users. This flexibility enables businesses to offer tailored services for different types of customers, helping increase revenue while improving user satisfaction.

1.5 Works Online and Offline

Reliability is key for hotspot networks, especially in remote areas where internet connectivity may be unstable. Our software ensures continuous service regardless of network conditions.

Local Failover Supported—Keep Serving Users Even When Internet is Down:
The software has local failover capabilities that ensure users can still access the internet even if the main internet connection goes down. This is crucial for locations where internet connectivity can be unpredictable, such as rural areas or areas with limited infrastructure.
Ideal for Remote Regions with Unstable Connections:
Whether you are operating in a remote area or a region with unreliable internet service, the software is designed to function even with intermittent connectivity. This ensures users experience minimal disruptions and can stay connected without issue.
Offline Functionality for Continuous Service Delivery:
Even when the software is disconnected from the central server, it continues to function locally, allowing users to access hotspot services without interruption. This ensures your network is always available, no matter the connection situation.

Our Hotspot Billing Software is specifically designed to address the needs of operators in Kenya, offering flexibility, security, and ease of use. Whether you are managing a small café network or a large-scale public Wi-Fi hotspot, our software provides the tools necessary to deliver an exceptional service experience while maximizing revenue.

2. Key Features of the Hotspot Billing Software

The Hotspot Billing Software offers a range of powerful features to help operators manage their networks effectively, ensure seamless service for users, and maximize revenue. Below are the key features that make our software an essential tool for any ISP or hotspot operator in Kenya.

2.1 Voucher Management System

The Voucher Management System allows operators to easily create and distribute access codes to users, streamlining the process of connecting to the network.

Generate Custom WiFi Vouchers (With PINs, QR Codes, Expiry Dates):
Operators can create customized WiFi vouchers that include secure PINs, QR codes, and expiry dates. This ensures a smooth user experience and prevents unauthorized access by limiting the validity of access codes.
Sell via Kiosks, Resellers, or Integrate with POS Systems:
Vouchers can be sold directly through kiosks, third-party resellers, or integrated with existing point-of-sale (POS) systems. This flexibility allows operators to offer access through various sales channels, making it easier for users to purchase.
Easy Distribution of Access Codes:
Operators can distribute WiFi access vouchers through different methods, such as email, SMS, or print, enabling customers to access the network in a manner that suits their preferences.

2.2 Real-Time User Tracking

Keeping track of user activity in real-time is essential for maintaining control over bandwidth usage, ensuring fairness, and preventing misuse.

Monitor Who’s Online, How Much Bandwidth They’ve Used, and Their Session Length:
The software allows operators to monitor real-time user activity, including who is online, their data usage, and the length of their sessions. This helps ensure fair usage and provides insights into how users interact with the network.
Track Usage by Location:
For businesses operating in multiple locations (e.g., cafes, malls), the software can track users by location, allowing operators to monitor network usage and performance in different areas.
Monitor Network Load in Real-Time:
With real-time tracking, operators can assess network load and make adjustments if necessary, ensuring optimal performance and preventing congestion.

2.3 Auto Payment Detection

The Auto Payment Detection feature simplifies the payment process and ensures that users can access the network as soon as their payment is confirmed.

When a User Pays via MPesa, the System Automatically Activates Access:
Payments made via MPesa or other integrated payment methods are automatically detected, and access is granted without any manual intervention, ensuring a seamless experience for the user.
Eliminates Manual Processes:
The system eliminates the need for manual payment verification and access activation, reducing administrative workload and potential errors, and ensuring that users are granted access instantly upon payment.
Instant Activation of Paid Sessions:
Once the payment is processed, the software automatically activates the user’s session, ensuring there is no delay or disruption in service.

2.4 Custom Branding & Splash Pages

The ability to customize the login portal and splash pages allows operators to create a branded experience for users and promote additional services.

Customize Your Login Portal with Your Logo, Colors, and Marketing:
Operators can fully customize the login page to reflect their branding, including adding logos, adjusting color schemes, and incorporating marketing materials. This provides a professional and cohesive user experience.
Add Ads, Promos, or Announcements to Your Splash Page:
Operators can display targeted ads, promotional offers, or important announcements on the splash page. This can be a great way to generate additional revenue or inform users about new services and offers.
Create a Personalized User Experience:
With custom branding, users feel more connected to the hotspot operator’s brand, enhancing their overall experience and fostering customer loyalty.

2.5 Session Expiry & Fair Use Control

The Session Expiry and Fair Use Control feature ensures that bandwidth resources are used efficiently and fairly across all users.

Limit Each User’s Connection Time, Speed, and Data Caps:
Operators can set limits on how long users can be connected, the speed of their connection, and the amount of data they can consume. This ensures that users don’t overuse resources and that all customers get a fair share of the available bandwidth.
Auto-Disconnect After Time/Volume is Consumed:
The software automatically disconnects users once their session expires or they exceed their allocated data volume. This ensures that users don’t continue to use the service beyond the limits set by their plan.
Fair Distribution of Resources:
With fair use control, operators can manage network resources efficiently, preventing a few heavy users from consuming excessive bandwidth and ensuring a better experience for all users.

By offering these powerful features, our Hotspot Billing Software ensures that operators can efficiently manage their networks, provide seamless service to users, and generate more revenue. Whether you are managing a small café network or a large-scale public Wi-Fi hotspot, these features help streamline operations and improve overall network performance.

3. Benefits for Kenyan Hotspot Providers

Orbitlink’s Hotspot Billing Software offers a variety of benefits specifically tailored to the needs of Kenyan hotspot providers. The software helps improve revenue collection, enhance user experience, reduce operational costs, and ensure scalability. Here are the key benefits of using our Hotspot Billing Software in Kenya:

3.1 Improved Revenue Collection

Effective revenue collection is essential for ensuring the profitability and sustainability of your hotspot network.

Convert Free WiFi into a Stable Revenue Stream:
The software helps monetize previously free Wi-Fi services by introducing paid access through vouchers or MPesa paywalls. This provides a consistent and predictable revenue flow while retaining customers who previously enjoyed free services.
Prevent Unauthorized Access with Secure Voucher Login or MPesa Paywall:
The system ensures that only paying users can access the network by using secure login methods like vouchers or MPesa. This prevents unauthorized access and ensures all users are correctly billed.
Automated Billing and Payment Reminders:
With automated billing features, you can minimize late payments and ensure that users are reminded of their dues automatically. This reduces manual follow-ups and improves cash flow.

3.2 Better User Experience

A seamless and hassle-free user experience is key to customer retention and satisfaction.

Self-Service Login, Payment, and Balance Checking:
Users can log in, make payments, and check their data balance independently via the software’s user-friendly interface. This reduces the dependency on customer support and improves user satisfaction.
SMS Notifications for Session Time and Data Limits:
Users receive real-time SMS alerts for session time limits, data usage, and other important notifications, helping them manage their usage effectively and avoiding unexpected service disruptions.
Simple, Intuitive Interface for End Users:
The software’s user interface is designed to be simple and intuitive, allowing users to easily navigate the system without any technical knowledge, ensuring a better user experience for all.

3.3 Cost-Efficient Network Control

Effective control over bandwidth and network resources is critical for keeping operational costs low and maintaining optimal performance.

Block Heavy Users, Prevent Torrent Abuse, and Shape Traffic Smartly:
The software allows you to manage user activities by blocking heavy users or preventing illegal activities such as torrenting. It also enables you to shape traffic efficiently to ensure that the network performs well under heavy load.
Save Bandwidth and Improve Network Performance:
By restricting heavy users and shaping traffic, the software helps optimize bandwidth usage, reducing waste and ensuring that the network is used efficiently. This helps lower operational costs and enhances overall network performance.
Intelligent Bandwidth Allocation:
Operators can allocate bandwidth smartly based on user plans and usage patterns, ensuring that network resources are optimally distributed among users without overloading the system.

3.4 Local Support and Customization

Having a locally supported system is essential for seamless operation, especially when dealing with unique needs in the Kenyan market.

Software Designed and Supported by a Kenyan Team:
The software is designed with the local market in mind and is supported by a team based in Kenya, making it easier for you to get assistance whenever needed. Understanding the local context and needs ensures better service delivery and problem-solving.
Updates, Integration Help, and 24/7 WhatsApp/Email Support Available:
You’ll receive regular updates, integration help, and around-the-clock support through WhatsApp or email. This ensures that your system remains up-to-date and operates smoothly without disruptions.
Local Language and Regulatory Compliance:
The software is designed to comply with Kenyan regulations and is available in local languages, ensuring it aligns with local laws and cultural preferences.

3.5 Scalable to Any Size

Whether you are managing a small network or a large-scale hotspot system, the software is scalable and adaptable to your needs.

Whether You’re Managing One Café or 100 Locations, the System Grows with You:
The software is built to scale from small operations (like a single café) to large networks that cover multiple locations across the country. As your business expands, the system can easily accommodate new users, locations, and bandwidth requirements.
Cloud-Based and On-Premise Solutions:
The software can be deployed in the cloud or on-premise, depending on your preference and the scale of your operations. This flexibility ensures that the solution fits your business’s unique needs.
Supports Multi-Location Management:
For providers with multiple hotspots, the software allows you to manage all locations from a single, centralized dashboard, providing a streamlined and efficient way to oversee the entire network.

By adopting Orbitlink’s Hotspot Billing Software, Kenyan hotspot providers can experience a range of benefits that enhance both business operations and user experience. From increased revenue collection and improved customer satisfaction to cost-effective network management and local support, our software is designed to meet the needs of the Kenyan market and scale with your business.

4. Bandwidth & Speed Control Tools

Effective bandwidth and speed management are essential to ensure optimal network performance and provide a fair user experience. Orbitlink’s Hotspot Billing Software offers powerful tools to control bandwidth allocation, enforce fair usage policies, and analyze network performance. Below are the key features of our Bandwidth & Speed Control Tools:

4.1 Bandwidth Plans by Package

Customizing bandwidth plans allows you to cater to different user needs and offer tailored solutions.

Offer 1hr @ 2Mbps, 2GB @ 5Mbps, or 24hr Unlimited Plans:
You can design flexible bandwidth packages, including options like 1-hour sessions at 2Mbps, 2GB packages at 5Mbps, or unlimited access for 24 hours. These options provide users with the flexibility to choose the plan that best suits their needs.
Flexible Pricing Per Location, Event, or Customer Type:
The software allows you to set different pricing tiers based on location (e.g., café, hotel, public hotspot), event (e.g., conference or concert), or customer type (e.g., regular customers, premium users). This enables targeted pricing that can optimize revenue generation based on demand.
Customize Access Based on User Requirements:
You can tailor access speeds, time limits, and data allowances based on user preferences or the type of service they are seeking, ensuring the best user experience for all customer segments.

4.2 Fair Usage Policy Setup

Implementing a Fair Usage Policy (FUP) ensures that bandwidth is distributed fairly among users and prevents any individual from overloading the network.

Prevent Network Congestion by Setting Smart Caps and Limits:
You can configure smart data caps and speed limits to ensure that users do not consume excessive bandwidth, which could lead to network congestion. This helps maintain stable performance across the network and ensures fair access for all users.
Enforce Idle Disconnection and Concurrent Login Restrictions:
The software can automatically disconnect idle users after a certain period of inactivity, ensuring that unused sessions do not occupy valuable bandwidth. Additionally, concurrent login restrictions help prevent users from logging in multiple devices simultaneously, which can lead to abuse of network resources.
Optimized Bandwidth Usage:
With the ability to enforce these policies, the network can operate smoothly, ensuring that all users receive fair and efficient access to resources without disruptions caused by overuse.

4.3 Session Logs & Analytics

Understanding user activity and network performance is crucial for managing your hotspot effectively and planning for future growth.

View Detailed History of Connections, Users, and Top Usage Times:
The software provides comprehensive logs of user connections, including session duration, data usage, and peak usage times. This allows operators to analyze patterns and understand which users or times of day put the most strain on the network.
Useful for Growth Planning and Performance Optimization:
The data from session logs and analytics can be used to plan for future capacity needs, optimize pricing models, and identify high-usage periods. This allows operators to make data-driven decisions to ensure a seamless experience for users and improve overall network performance.
Insights to Improve Service Offerings:
Detailed analytics give you valuable insights into which bandwidth packages are most popular, which locations have the highest usage, and other trends that can inform decisions on service offerings, marketing strategies, and pricing adjustments.

By leveraging these Bandwidth & Speed Control Tools, operators can ensure that their networks run smoothly, users enjoy fair access, and resources are used efficiently. The software provides the flexibility to customize plans, enforce fair usage policies, and access detailed analytics for optimal network performance and growth.

5. Payments, Alerts & Wallets

Orbitlink’s Hotspot Billing Software provides an integrated and seamless system for managing payments, user alerts, and wallet functionalities. These features enhance user experience, streamline payment processing, and ensure smooth interactions between users and the hotspot service. Here’s a breakdown of the key features:

5.1 MPesa Paybill, STK Push, and QR Code Integration

Making payments convenient and accessible is crucial for boosting user engagement and ensuring seamless transactions.

Easy Payments via Phone—No App Required:
With MPesa Paybill, STK Push, and QR Code integration, users can make payments directly from their mobile phones without the need for any additional app. This eliminates the need for complicated processes, making it easier for users to pay for services.
Wide Payment Method Support:
The system supports multiple payment options, ensuring that users can pay through their preferred methods, whether via MPesa, mobile wallets, or bank transfers. This flexibility helps cater to a broad user base, enhancing convenience.
Instant Payment Confirmation:
Once a payment is made via MPesa or QR code, the system instantly confirms the transaction and grants access to the network. This eliminates delays and ensures that users enjoy uninterrupted service once payment is processed.

5.2 Alerts for Usage and Expiry

Timely notifications play a crucial role in managing user expectations and improving service quality.

Auto SMS or WhatsApp Alerts When Time/Data is About to Expire:
The system automatically sends SMS or WhatsApp notifications to users when their session time or data usage is nearing its limit. This ensures users are informed before they experience service interruptions, leading to a more transparent experience.
Real-Time Notifications:
Users receive real-time alerts, allowing them to take necessary action—such as topping up their accounts or purchasing additional data—before their access is cut off.
Customizable Alert Settings:
The software allows operators to configure alert thresholds based on their business model, ensuring that users receive timely reminders based on specific usage limits, such as data caps, session durations, or expiry times.

5.3 Wallet & Balance Management

Offering users flexibility in managing their balances improves user satisfaction and allows for a seamless payment experience.

Allow Users to Top-Up and Use Their Balance Over Multiple Sessions:
Users can top up their account balance and carry over the remaining funds across multiple sessions. This enables a more flexible usage pattern, allowing users to manage their funds without worrying about losing unused balance after each session.
Balance Visibility in Real-Time:
Users can view their remaining balance and usage history at any time through the self-service portal or mobile app. This transparency helps users manage their data and top-up needs more effectively.
Multiple Wallet Options:
The software supports multiple wallet types, enabling users to add and manage funds via different payment methods (e.g., MPesa, credit cards). This flexibility makes it easier for users to maintain a consistent balance for seamless network access.

By leveraging these features for payments, alerts, and wallet management, operators can ensure that users have a convenient and smooth experience with easy payment options, real-time alerts, and flexible wallet management. These tools not only enhance user satisfaction but also streamline the operational processes of managing payments and account balances across multiple users and sessions.

6. System Compatibility & Control

Orbitlink’s Hotspot Billing Software offers comprehensive system compatibility and robust control features that ensure operators can manage their networks efficiently, regardless of scale or location. Here are the key features related to system compatibility and control:

6.1 Router Compatibility

Compatibility with a wide range of routers ensures that Orbitlink’s Hotspot Billing Software can integrate with the existing network infrastructure of most operators.

Supports Mikrotik, OpenWRT, TP-Link, and Ubiquiti Routers:
The software is fully compatible with popular router brands, such as Mikrotik, OpenWRT, TP-Link, and Ubiquiti. This compatibility ensures that you can integrate the billing system with a variety of router models commonly used in the industry, making setup and operation seamless.
Effortless Integration with Existing Hardware:
The system allows for easy integration with existing routers, eliminating the need for expensive hardware upgrades. Operators can continue using their current infrastructure without any interruptions to service.
Customizable Router Configurations for Optimal Performance:
The software can be tailored to work efficiently with different router models, optimizing network performance based on specific router configurations, whether for small or large networks.

6.2 Remote Management & Cloud Dashboard

Managing multiple hotspots across different locations is made easy with Orbitlink’s cloud-based management tools.

Control Multiple Hotspots Across Towns or Regions from a Single Dashboard:
Operators can manage hotspots from multiple locations using a single, centralized cloud dashboard. This feature allows operators to monitor network performance, user activity, and financial transactions across different towns or regions in real time, all from one interface.
Access and Control Your Network Anytime, Anywhere:
The cloud-based nature of the dashboard means that operators can access the system remotely, offering greater flexibility. Whether on-site or off-site, network administrators can control the system and make adjustments as needed.
Multi-location Management for Large-Scale Networks:
For businesses operating in several regions, the software provides tools for overseeing all hotspots across the network. This feature is particularly useful for large-scale deployments, such as in cafes, malls, airports, or other public spaces.

6.3 User Roles & Admin Logs

Maintaining control over access to system functions and tracking system changes is crucial for security and effective network management.

Create Staff, Reseller, or Agent Accounts with Limited Access:
The software allows administrators to set up various user roles such as staff, resellers, or agents, with different levels of access to the system. This feature ensures that sensitive information and settings are only accessible by authorized personnel, while staff can perform their tasks within their designated roles.
Audit Logs Track All System Changes for Accountability:
The system automatically generates detailed audit logs of all system changes, including user activities and modifications to settings. These logs are vital for maintaining accountability, ensuring that any changes to the system can be traced and reviewed.
Enhanced Security with Role-Based Access Control:
By defining user roles and access permissions, the software enhances network security and ensures that only the right individuals have control over sensitive data and critical system functions. This feature also simplifies the process of delegating tasks to different team members without compromising security.

By combining seamless router compatibility, remote management capabilities, and robust control features, Orbitlink’s Hotspot Billing Software ensures that operators can efficiently manage their networks, whether small or large, from anywhere at any time. The system’s flexibility and security features make it an ideal solution for businesses looking to streamline their operations while maintaining full control over their network management.

7. Frequently Asked Questions (FAQs) about

Here are detailed answers to some of the most frequently asked questions regarding Orbitlink’s Hotspot Billing Software:

7.1 Can I use this software with my existing Mikrotik router?

Yes, Orbitlink’s Hotspot Billing Software is fully compatible with Mikrotik routers. It integrates seamlessly via an API, providing full control over your hotspot network. Whether you’re running a small or large-scale hotspot, the integration ensures you can manage your router configuration and billing needs with ease.

7.2 Does it support offline voucher printing?

Yes, the software allows for bulk voucher generation, which can be printed and used for offline sales. You can create vouchers with customizable features such as PINs, QR codes, and expiry dates. This is particularly useful for operators in areas with unreliable internet connections, as you can distribute vouchers for offline redemption in kiosks, retail stores, or through resellers.

7.3 What payment options are supported?

Orbitlink’s Hotspot Billing Software supports a wide variety of payment methods, offering flexibility for both the operator and the user. Supported options include:

MPesa (STK Push, Paybill)
QR Code Payments
Airtel Money
Debit/Credit Cards This diverse range of payment methods ensures that users can easily make payments through their preferred channels, enhancing the customer experience.

7.4 Can I add my branding and logo?

Yes, the software provides full customization options for your hotspot login portal. You can easily upload your brand logo, choose your colors, and add marketing content or promotional messages. This feature helps ensure that your users experience a seamless and branded interface that aligns with your business’s identity.

7.5 Can I monitor users in real-time?

Yes, the software features a live dashboard that allows you to monitor active users in real-time. The dashboard provides insights into:

Current users: who’s online and their session details
Bandwidth usage: monitor data consumption in real-time
Session duration: track how long users have been connected This real-time monitoring enables you to ensure your network operates efficiently and address any issues promptly.

7.6 Can I set up time or data-based billing plans?

Yes, Orbitlink’s Hotspot Billing Software allows you to create flexible billing models based on time, data usage, or volume. You can set up plans that are:

Time-based (e.g., hourly or daily)
Data-based (e.g., specific data caps like 1GB or 5GB)
Volume-based (e.g., limited access based on total data consumption) This flexibility allows you to cater to different user needs, whether it’s for short-term access or long-term data usage.

7.7 Is the software cloud-based or on-premise?

Orbitlink offers both cloud-based and on-premise deployment options. The cloud-based solution allows for remote access and is ideal for operators who need flexibility and easy management of their hotspots from any location. The on-premise solution, on the other hand, provides full control over your hardware and network, making it a good choice for businesses that prefer managing their infrastructure in-house.

7.8 How can I manage multiple locations or hotspots?

With Orbitlink’s centralized dashboard, you can easily manage multiple hotspot locations from a single platform. Whether you are running several cafes, hotels, or public hotspots, the software provides a unified view of all your locations. This allows you to track performance, usage, and revenue from each hotspot in real-time, simplifying your management process.

7.9 Does it offer fraud detection or security features?

Yes, security is a top priority in Orbitlink’s Hotspot Billing Software. It includes advanced fraud detection systems that help monitor and prevent unauthorized access to your network. Additionally, the software employs multi-layer encryption to safeguard customer data and payment transactions, ensuring that all sensitive information is protected from potential threats.

7.10 Can I set up promotional discounts or loyalty plans for users?

Yes, the software allows you to design and implement promotional offers, loyalty programs, and discounts. You can set up campaigns for new customers, create recurring promotions for regular users, and reward loyal customers with special offers. These customizable features enable you to drive customer engagement and enhance the overall user experience, ultimately increasing satisfaction and retention.

Transform Your WiFi Business with Seamless Hotspot Billing Software in Kenya

Boost your WiFi business with our reliable Hotspot Billing Software, designed to help you effortlessly manage, monetize, and scale your network. Whether you’re providing WiFi at a public hotspot, in an estate, or at a café, our software simplifies operations, ensuring smooth customer experiences and efficient billing.

Tailored to meet the unique demands of the Kenyan market, our solution integrates seamlessly with MPesa and supports powerful router management. With our easy-to-use platform, you can streamline billing processes and focus on growing your business, without the technical hurdles.

Start today and experience the benefits of our Hotspot Billing Software. Request a demo or contact us for setup assistance and customized pricing at ISP Billing System Kenya.